AwardTape · Defense awards · Professional services · Program and management support · 70FBTX21A00000004
70FBTX21A00000004: $0 blanket purchase agreement to Ttec Government Solutions LLC
Ttec Government Solutions LLC holds a blanket purchase agreement from Federal Emergency Management Agency with $0 obligated since Oct 2023, against a ceiling of $228.4M. Latest action Jun 22, 2026.
Bpa for call orders when a disaster occurs for turnkey call center support & temporary call agents in handling up to 147,000 production hours per week.
| PIID | 70FBTX21A00000004 |
|---|---|
| Type | blanket purchase agreement |
| Parent award | GS35F151GA |
| Company | Ttec Government Solutions LLC |
| Agency | Federal Emergency Management Agency |
| Contracting office | TEXAS NPSC(TXNP) |
| Category | Professional services · Program and management support |
| PSC | R702 SUPPORT- MANAGEMENT: DATA COLLECTION |
| NAICS | 541519 OTHER COMPUTER RELATED SERVICES |
| Obligated since Oct 2023 | $0 |
| Total obligated (lifetime) | $0 |
| Ceiling (base and all options) | $228.4M |
| Base date | Jun 14, 2021 |
| Latest action | Jun 22, 2026 |
| End date | n/a |
| Actions since Oct 2023 | 5 |
| Pricing | Labor hours |
| Competition | Full and open competition |
| Source | USAspending.gov record |
| Reporting lag | Civilian, days |
| Award | Company | Obligated FY2024+ | What | Agency | Category | Latest action |
|---|---|---|---|---|---|---|
| 70FBTX25F00000027 BPA call | Ttec Government Solutions LLC | $40.7M | Oc3 call order 15 | Federal Emergency Management Agency | Program and management support | Aug 17, 2026 |
| 70FBTX25F00000046 BPA call | Ttec Government Solutions LLC | $63K | Outsourced contact center contract (oc3) pmo call order | Federal Emergency Management Agency | Program and management support | Sep 15, 2026 |
| 70FBTX24F00000015 BPA call | Ttec Government Solutions LLC | $1.8K | The purpose of this requirement is to establish a call order against femas bpa outsourced contact center contract in support of femas disaster response for pmo duti-readiness 2024. | Federal Emergency Management Agency | Program and management support | Nov 3, 2025 |
| 70FBTX23F00000021 BPA call | Ttec Government Solutions LLC | -$22K | The purpose of this requirement is to establish a call order against femas bpa outsourced contact center contract in support of femas disaster response for pmo duti-readiness. | Federal Emergency Management Agency | Program and management support | Nov 20, 2025 |
Source: USAspending.gov prime award data (FPDS), DoD and DHS contracts, orders and IDVs with any action since Oct 1, 2023. Obligated FY2024+ sums the obligations on those actions; total obligated is the award's lifetime figure. Place of performance shows the state only.
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