AwardTape · Defense awards · Professional services · Program and management support · 70FBTX21A00000002
70FBTX21A00000002: $0 blanket purchase agreement to Itcon Services LLC
Itcon Services LLC holds a blanket purchase agreement from Federal Emergency Management Agency with $0 obligated since Oct 2023, against a ceiling of $217.0M. Latest action Jun 22, 2026.
Bpa for call orders when a disaster occurs for turnkey call center support & temporary call agents in handling up to 147,000 production hours per week.
| PIID | 70FBTX21A00000002 |
|---|---|
| Type | blanket purchase agreement |
| Parent award | GS35F0545X |
| Company | Itcon Services LLC |
| Agency | Federal Emergency Management Agency |
| Contracting office | TEXAS NPSC(TXNP) |
| Category | Professional services · Program and management support |
| PSC | R702 SUPPORT- MANAGEMENT: DATA COLLECTION |
| NAICS | 541519 OTHER COMPUTER RELATED SERVICES |
| Obligated since Oct 2023 | $0 |
| Total obligated (lifetime) | $0 |
| Ceiling (base and all options) | $217.0M |
| Base date | Jun 14, 2021 |
| Latest action | Jun 22, 2026 |
| End date | n/a |
| Actions since Oct 2023 | 7 |
| Pricing | Labor hours |
| Competition | Full and open competition |
| Source | USAspending.gov record |
| Reporting lag | Civilian, days |
| Award | Company | Obligated FY2024+ | What | Agency | Category | Latest action |
|---|---|---|---|---|---|---|
| 70FBTX25F00000025 BPA call | Itcon Services LLC | $53.4M | Oc3 call order 15 | Federal Emergency Management Agency | Program and management support | Jun 8, 2026 |
| 70FBTX24F00000029 BPA call | Itcon Services LLC | $19.6M | Call order 13 against femas bpa outsourced contact center contract in support of femas declared disaster response throughout the united states. | Federal Emergency Management Agency | Program and management support | Oct 15, 2025 |
| 70FBTX23F00000010 BPA call | Itcon Services LLC | $18.9M | Oc3 bpa covid 19 funeral assistance call order for turnkey call center support & temporary call agents for funeral assistance | Federal Emergency Management Agency | Program and management support | Jun 9, 2026 |
| 70FBTX24F00000010 BPA call | Itcon Services LLC | $16.3M | The purpose of call order against femas bpa outsourced contact center contract is to provide surge call center support of femas disaster response to michigan. | Federal Emergency Management Agency | Program and management support | Oct 15, 2025 |
| 70FBTX26F00000002 BPA call | Itcon Services LLC | $12.4M | The purpose of this requirement is to establish an order 19 against federal emergency management agency blanket purchase agreement outsourced contact center contract in support of declared disaster response. | Federal Emergency Management Agency | Program and management support | Sep 14, 2026 |
| 70FBTX25F00000047 BPA call | Itcon Services LLC | $632K | Call order against femas bpa outsourced contact center contract in support of femas helpdesk | Federal Emergency Management Agency | Program and management support | Jun 11, 2026 |
| 70FBTX25F00000044 BPA call | Itcon Services LLC | $286K | Outsourced contact center contract (oc3) pmo call order | Federal Emergency Management Agency | Program and management support | Apr 3, 2026 |
| 70FBTX24F00000013 BPA call | Itcon Services LLC | $23K | The purpose of this requirement is to establish a call order against FEMA bpa outsourced contact center contract in support of FEMA disaster response for pmo duti-readiness 2024. | Federal Emergency Management Agency | Program and management support | Aug 7, 2025 |
| 70FBTX23F00000019 BPA call | Itcon Services LLC | -$28 | The purpose of this requirement is to establish a call order against FEMA bpa outsourced contact center contract in support of FEMA disaster response for pmo duti-readiness. | Federal Emergency Management Agency | Program and management support | Jan 31, 2025 |
Source: USAspending.gov prime award data (FPDS), DoD and DHS contracts, orders and IDVs with any action since Oct 1, 2023. Obligated FY2024+ sums the obligations on those actions; total obligated is the award's lifetime figure. Place of performance shows the state only.
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